JUNGLE PRESALE FAQ

I WANT TO ACCESS THE PRESALE. HOW DO I DO THIS?

You need to register via the form hosted here before 08.00am GMT on Wednesday 1st December 2021.

 

WHEN WILL I GET MY PRE-SALE ACCESS CODE?

You will receive an email by 09:00 ET Wednesday 1st December 2021 containing your pre-sale code and links to the pre-sale. 

 

WHEN DOES THE PRE-SALE OPEN?

These emails invite you to purchase tickets in our exclusive pre-sale, run from 10:00 am GMT 1st December 2021.

Pre-sale access does not guarantee you tickets; it guarantees your eligibility to access the ticket pre-sale before general release. Please note, due to high demand tickets are extremely limited.

 

HOW DOES THE CODE WORK?

Please keep the email containing your pre-sale link and passcode, ready for the pre-sale.

 

HOW DO I REDEEM MY CODE?

Simply follow the link provided in your email, which will take you to a designated pre-sale page.

Please ensure you are entering your passcode into the appropriate box. 

 

I'VE ENTERED MY PRE-SALE CODE – BUT IT DOES NOT WORK. WHAT SHOULD I DO?

Pre-sales don’t guarantee you tickets, but they do give you the chance to book tickets earlier, with fewer people trying to book at the same time. So if you are trying to find tickets and the results are "currently not available“, that means the presale allocation has sold out.

If you get a code not valid error message – please submit your enquiry to the platform you are purchasing on